Introduction

This privacy policy explains how Keramik Kunsthandwerk collects, uses, and protects your personal information when you visit our website or engage with our services.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with Swiss data protection laws and the General Data Protection Regulation.

Information We Collect

When you submit an inquiry through our contact forms, we collect the following information:

  • Your name
  • Email address
  • Service selection
  • Any additional information you provide in your message

We also collect technical information automatically when you visit our website, including IP addresses, browser type, and pages visited. This information is used solely for improving our website functionality and user experience.

How We Use Your Information

The personal information you provide is used for the following purposes:

  • Responding to your inquiries and commission requests
  • Providing information about our services
  • Scheduling studio visits and workshop sessions
  • Communicating about ongoing projects
  • Improving our website and services

We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties except as necessary to fulfill service delivery or as required by law.

Data Storage and Security

Your personal information is stored securely and is accessible only to authorized personnel who require access to respond to your inquiries or fulfill service requests.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations.

Your Rights

Under Swiss and European data protection laws, you have the following rights:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request deletion of your data
  • The right to restrict or object to data processing
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us at the email address provided on our contact page.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through the banner displayed on your first visit. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Services

Our website may contain links to external websites or use third-party services for functionality such as image hosting. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies independently.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable regulations. The updated policy will be posted on this page with a revised date.

Contact Information

If you have questions or concerns about this privacy policy or how your personal information is handled, please contact us at:

Keramik Kunsthandwerk
Bergstrasse 47
8045 Zürich
Switzerland